blog

new dns management tools released

Rob Miles - Saturday, June 19, 2010

BC has recently launched a new and powerful set of DNS Management Tools for your BC sites.

In this post, we'll show you how to get started with the new DNS tools and point you towards the relevant articles and resources.

1. Check out the refreshed interface

Our new DNS tools give you full control over the DNS settings for your BC sites.

Simply navigate to Admin > Manage Your Domain to access the updated interface.

From here you can:

  1. Setup Domain Names - add your own domain names choose whether you want to host your Domain name externally or re-delegate to your Business Catalyst sites.
  2. Forward Domains - allowing you to forward your www records to your non-www records, solving canonical domain issues and helping your SEO.
  3. Setup A records - create sub-domains for your site and choose the start page, country and culture for them.
  4. Setup CNAME records - add any number of sub-domains and point them to externally hosted websites and services, or to another A record that you've created on your site
  5. Setup MX Records - quickly and easily set up external hosted mail services
  6. Setup Advanced records - add your own TXT, SPF, SRV or AAAA records

2. Read the brand new DNS tutorial

As with all new feature releases, BC has updated our documentation to provide clients with a detailed run-through of how to use the new DNS management features.

To familiarise yourself with the new DNS setup process, it's important you refer to the following article:

The article will explain the process for adding new domain names, all the way through to setting up sub-domains and externally hosted mail services with MX Records.

3. Issues? Check the troubleshooting guide

To help you troubleshoot DNS issues yourself without waiting on a Support ticket, BC has put together a handy troubleshooting guide, sharing their own personal tips for diagnosing DNS-related issues.

Please note that DNS re-delegation is not an instant process - you may need to wait for the changes to propagate before the domain name update becomes effective. If the changes are not visible within 48 hours, please follow the steps outlined in the troubleshooting guide prior to submitting a Support ticket.